Real Rewards program membership can be canceled at any time by calling Customer Service at 1 (800) 340-0532. You can opt out of Real Rewards and still maintain the rest of your AE.com account.
If you have a Real Rewards Credit Card account and you close your Real Rewards program membership, you will no longer earn rewards with your credit card. Canceling your Real Rewards program membership will not result in the closing of a Real Rewards Credit Card account.
For more information regarding closing a Real Rewards Credit Card account, please contact Synchrony Bank at 1 (866) 913-6765.
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